New to Ledger or curious about the setup process? You’re in the right place. Below are the most common questions people ask about ledger.com/start — answered simply and clearly, so you can protect your crypto with confidence.
It’s the official onboarding page from Ledger. You’ll find the genuine Ledger Live software, firmware updates, and setup guides there. Always use this link directly to avoid fake sites.
Visit ledger.com/start, select your operating system, and download. Avoid downloading from third-party websites — they may contain malware.
It’s a unique 24-word backup generated by your device. Write it down and keep it safe. If your Ledger is lost or stolen, this phrase restores your assets.
No. Never share it with anyone — not even Ledger employees. Anyone who asks for it is attempting a scam.
Ledger Live includes a “genuine check” process when you connect your device. This ensures your wallet hasn’t been tampered with.